Signal Centers is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Case Manager
Job Code:2024-BABY U-003
Location:Uptain Road - Work Ready - TANF
FT/PT Status:Regular Full Time
  

Intro:

At Signal Centers we are Building Futures and Changing Lives! Family Forward supports families to have healthy pregnancies and successful early childhood development through resource linkage, education, and community-building. Family Forward meet with clients bi-weekly in their homes to provide intensive case management and connect families to needed resources promoting health, wellness, safety, and stability. Job responsibilities include:

  • Attend community meetings and events as assigned by the Director and Deputy Director.
  • Meet with clients bi-weekly in their homes to provide intensive case management and connect families to needed resources, promoting health, wellness, safety, and stability
  • Carry and maintain a caseload of 25 families, providing intensive case management and resource linkage. Maintaining appropriate case notes, conducting necessary assessments, and entering data into the system in order to track program progress & outcomes.
  • Participate in outreach events to recruit new families.
  • Participate in parent workshops and other community building events.
  • Participate in and assist with preparing for quarterly family events.
  • Presenting the program to partners, funders and other professionals within the community.

This is a grant funded position that work with inner city families in the Chattanooga area.
Occasional evening or weekend work may be required.


Qualifications:

Qualifications:

  • Must have a Bachelor’s degree in Social Work, Psychology, Child & Family Studies or a related field.
  • Bilingual English and Spanish is preferred
  • Experience working with inner cities families in a case management model.
  • Must have a valid Driver's License and reliable transportation with valid insurance per TN state requirements in order to travel to client homes and community partner meetings within the city.
  • Must be organized and able to manage case management notes, assessments, and keep up with data entry requirements.
  • Must be professional in demeanor and able to represent the agency well in the community.
  • Must be a team player and able to work cohesively in a team environment.

Core Values/Ethical Conduct:

  • The ability to consistently model our Core Values of Respect, Equity, Integrity, Teamwork, Innovation & Stewardship
  • The ability to interact with staff, clients, management, community partners and funders in a respectful and professional manner.
  • The ability to create and embrace new ideas and utilize creative problem solving with an eye to improve services and delivery methods.
  • The ability to work cooperatively with staff, clients, management, funders and community partners.
  • The ability to be wise, accountable, and careful with use of resources and time.
  • The ability to conduct oneself with honesty, reliability, and fairness, holding to our code of ethics. 


Signal Centers is an equal opportunity employer and seeks to affirm the dignity and worth of every person. It is, therefore, the policy of the organization to practice and ensure the fair and equitable treatment of all applicants and employees with respect to race, religion, ethnicity, national origin, age, gender, sexual orientation or ability and promote the full realization of this policy through all employment practices.

Benefits:

We believe in supporting our employees and their families as they journey throughout life. We are committed to offering a rich benefits package to all full-time employees to include: 

  • Competitive benefits package that includes - Health, Vision and Dental, HSA, Group Life Insurance, Short & Long-Term Disability.
  • Up to 4% matching 401(k) employer contribution, plus a 3% base
  • Mental Health Support
  • Generous paid time off